How do users submit feedback?
Call SideKit.shared.sendFeedback() from wherever you want—a button, a shake gesture, a settings screen. You build the prompt, SideKit handles the rest.
Every report arrives with device, version, and OS attached. Group it, tag it, reply to the user.
One function call from anywhere in your app. No App Store reviews, no support emails.
Each submission is tagged as a feature request or bug report, and similar items are grouped together automatically.
Mark groups as open, in progress, resolved, or won't do. Know what's been addressed.
Email users back from the dashboard. Close the loop on every request.
Every piece of feedback follows the same path.
Slice your feedback by platform, version, country, or any custom attribute you send.
Call SideKit.shared.sendFeedback() from wherever you want—a button, a shake gesture, a settings screen. You build the prompt, SideKit handles the rest.
Each submission is analyzed and tagged as a feature request or bug report. You can override any classification with one click.
Yes. If a user provides their email, you can reply directly from the SideKit dashboard, individually or to an entire group at once.
App version, OS version, device model, country, language, and platform. Plus any custom attributes you attach—including an email if the user provides one.